Are links and QR Codes guaranteed to work?

A detailed guide on link reliability and uptime guarantees provided by Linkbreakers, including SLAs, infrastructure, and user best practices.

Overview

Linkbreakers provides a robust platform with a 99.99% uptime guarantee, ensuring that your links are almost always operational. For users on the enterprise plan, we offer Service Level Agreements (SLAs) that include financial compensation for any incident downtime.

QR Code reliability

Upon designing a QR Code, an automatic scanner will check the scannability of the QR Code you're working on, ensuring there's no surprise after you publish it or/and print it.

Links under the QR Codes are very reliable. Our infrastructure is designed to provide maximum reliability, with continuous monitoring and rapid incident response procedures.

We guarantee 99.99% uptime, meaning your links will be available almost all the time, minimizing any potential disruptions.

Incident response procedures

Our dedicated team responds swiftly to incidents, ensuring minimal downtime and quick resolution.

We employ state-of-the-art monitoring tools and a resilient infrastructure to maintain high availability.

Service Level Agreements (SLAs)

SLAs are formal agreements that outline our commitment to uptime and detail the compensation policies in case of downtime. These are typically signed with enterprise plan users.

Enterprise users benefit from customized SLAs, priority support, and enhanced monitoring services.

In the rare event of downtime, enterprise users are compensated as per the terms outlined in their SLA.