---
title: "Linkbreakers + Make.com: automate QR workflows"
description: "Use the Linkbreakers app on Make.com to start a scenario when someone scans a QR code or clicks a link, then send the visit to any app Make connects. How to add the app, the Where, When and What is sent settings on the Make.com page in Linkbreakers, and when a native integration is the better choice."
canonical: "https://linkbreakers.com/help/article/linkbreakers-make-com-integration-automate-qr-workflows"
last-updated: 2026-11-09
---

# Linkbreakers + Make.com: automate QR workflows

> Use the Linkbreakers app on Make.com to start a scenario when someone scans a QR code or clicks a link, then send the visit to any app Make connects. How to add the app, the Where, When and What is sent settings on the Make.com page in Linkbreakers, and when a native integration is the better choice.

## Short answer

Linkbreakers has its own app on Make.com. In the dashboard, open **Integrations**, pick **Make.com** and select **Install Make**: it opens the Linkbreakers app on Make. Add it to your Make workspace, then create a scenario with Linkbreakers as its trigger or action app.

Each scenario that uses the Linkbreakers trigger appears on the Make.com page in Linkbreakers, where you choose once, for all your scenarios, which links, which moments of a visit and how much visitor data are sent.

Before you build a scenario, check whether the tool you want already has a native connection. HubSpot, Salesforce, Pipedrive, Zoho CRM, Freshsales, Slack and the email tools listed below connect directly, with no scenario to maintain. Use Make for the tools Linkbreakers does not connect natively.

## Quick summary

- The Linkbreakers app is listed on Make.com; **Install Make** opens it
- Each scenario with the Linkbreakers trigger shows up on the Make.com page in Linkbreakers
- **Where**, **When** and **What is sent** are set once and apply to all your scenarios
- **Pause** and **Activate** stop and restart sending to every scenario
- The page counts deliveries sent and failed
- Each scenario that uses the trigger counts as one webhook in your plan's webhook limit

## Native integration or Make?

A native integration needs no scenario, no Make operations and no field mapping. Use it when it exists:

| You want to | Use |
|---|---|
| Alert your team in Slack | [Slack integration](/help/article/linkbreakers-slack-integration-qr-scan-notifications-for-your-team) |
| Create contacts, leads or deals in a CRM | [HubSpot](/help/article/linkbreakers-hubspot-integration-qr-lead-capture-and-crm-sync), [Salesforce](/help/article/linkbreakers-salesforce-integration-offline-lead-capture-for-enterprise), [Pipedrive](/help/article/linkbreakers-pipedrive-integration-qr-sales-pipeline-automation), [Zoho CRM](/help/article/linkbreakers-zoho-crm-integration-qr-leads-and-campaign-tracking), [Freshsales](/help/article/linkbreakers-freshsales-integration-qr-generated-leads-for-sales-teams) |
| Add contacts to an email or messaging tool | [Mailchimp](/help/article/linkbreakers-mailchimp-integration-sync-qr-code-contacts-to-an-audience), [Kit](/help/article/linkbreakers-kit-integration-sync-qr-code-subscribers-and-tags), [Brevo](/help/article/linkbreakers-brevo-integration-qr-triggered-email-and-crm), [MailerLite](/help/article/linkbreakers-mailerlite-integration-sync-qr-code-subscribers-to-groups), [Loops](/help/article/linkbreakers-loops-integration-sync-qr-code-contacts-to-mailing-lists), [Klaviyo](/help/article/linkbreakers-klaviyo-integration-sync-qr-code-profiles-to-lists), [Customer.io](/help/article/linkbreakers-customer-io-integration-sync-qr-code-people-to-segments), [Bird](/help/article/linkbreakers-bird-integration-qr-multichannel-messaging) |
| Send scans to Google Analytics 4 | [Google Analytics 4 integration](/help/article/google-analytics-4-integration-for-qr-codes-and-links) |
| Anything else: Google Sheets, Airtable, an inventory system, a CRM not listed above | Make.com |

## Connect Make.com

1. In Linkbreakers, open **Integrations** in the dashboard and pick **Make.com**.
2. Select **Install Make**. It opens the Linkbreakers app on Make.com.
3. Add the Linkbreakers app to your Make.com workspace and connect your Linkbreakers account.
4. Create a new scenario in Make.com and select Linkbreakers as your trigger or action app.
5. Connect the other apps and services your scenario needs, then turn it on.

Once a scenario with the Linkbreakers trigger is on, the Make.com page in Linkbreakers lists it, with how many deliveries were sent and how many failed. Add or remove scenarios in Make; the page follows.

## Which visits reach your scenarios

The Make.com page has the same three settings as the other Linkbreakers integrations, and they apply to all your scenarios at once:

- **Where**: every link, or only some links, directories and tags
- **When**: the moments of a visit (Entry, Interaction, Routing, Exit), or specific steps
- **What is sent**: just the visit (the link, the step, the device and the place), the visit and all visitor data, or the visit and only some visitor data

If your scenarios had different settings, the page says so, and saving gives them all the settings shown. Visits past your plan's tracked visits allowance are not sent.

## What Linkbreakers sends

Linkbreakers sends each step of a visit to your scenarios as one delivery, in the same format as a [Linkbreakers webhook](/help/article/how-do-webhooks-work-in-linkbreakers): the moment of the visit (`visit.entered`, `visit.interacted`, `visit.routed` or `visit.exited`), the visit with its link, device, visitor and journey, the workflow step, and the visit's `lbid`. A step completed twice in a visit, such as a form submitted again, sends twice.

## Limits and caveats

- **One setting for all scenarios.** Where, When and What is sent are shared by every scenario
- **Each scenario is a webhook** and counts toward your plan's webhook limit
- **Make's own plan limits apply** to the operations your scenarios use
- **Deliveries that keep failing** can disable the connection; the page then shows **Needs attention**, and **Activate** sends again

## Frequently asked questions

### Do I need Make to send QR code leads to my CRM?

Not for HubSpot, Salesforce, Pipedrive, Zoho CRM or Freshsales, which Linkbreakers connects natively. Use Make for a CRM Linkbreakers does not connect.

### Do I still need a Custom webhook module in Make?

No. Use the Linkbreakers app. A [Linkbreakers webhook](/help/article/how-do-webhooks-work-in-linkbreakers) sent to a Make custom webhook still works if you prefer it.

### Can I start a scenario only when a form is submitted?

Yes. On the Make.com page in Linkbreakers, choose the [form step](/workflow-steps/form), or the Interaction moment, under **When**.

### How do I stop all my scenarios at once?

Select **Pause** on the Make.com page in Linkbreakers. **Activate** starts sending again.

## Sources

- Linkbreakers Make.com integration page and webhook API, checked in the product on 2026-11-09.
- Linkbreakers on Make.com: https://www.make.com/en/integrations/linkbreakers

## Last reviewed

2026-11-09 by Laurent Schaffner.