What's a workspace?

Workspaces in Linkbreakers are collaborative environments where teams create, manage, and analyze QR code campaigns together. Learn about workspace features, roles, settings, and how they enable effective team collaboration.

Overview
Last updatedOctober 13, 2025

Think of a workspace as your team's digital headquarters for QR code campaigns. It's where marketing managers, designers, analysts, and stakeholders come together to build, track, and optimize campaigns without stepping on each other's toes.

Understanding workspace fundamentals

Every action you take in Linkbreakers happens within a workspace. Whether you're creating your first QR code, analyzing visitor data, or setting up webhooks, these activities occur within your workspace boundaries. This structure provides clean organization and ensures your team's campaigns remain separate from other organizations using the platform.

Workspaces operate as completely isolated environments. Your QR codes, analytics data, team members, and settings exist independently from every other workspace on the platform. This isolation provides security, privacy, and organizational clarity that enables confident collaboration. Think of it like having your own private office building where only your team has access, while other companies work in their own separate buildings nearby.

The workspace serves as the foundation for subscription management, usage tracking, and billing. When you upgrade to Pro or Enterprise plans, those benefits apply to your entire workspace and everyone working within it. Similarly, plan limits like QR code creation quotas and team member restrictions operate at the workspace level. This means you don't need to worry about individual licensing or per-user billing complications.

Core workspace features

Every workspace includes a comprehensive suite of collaboration and management tools designed to support marketing teams of various sizes and complexity levels. The beauty of this system lies in its flexibility to accommodate both small startups with a handful of campaigns and large enterprises managing hundreds of simultaneous initiatives.

Team collaboration and roles

Workspace team management revolves around a flexible role system that balances access with security. Admin roles provide full workspace control including billing, member management, and all campaign operations. This means admins can invite new team members, modify subscription settings, and access support resources while maintaining complete oversight of campaign activities.

Tech roles offer complete access to campaigns, analytics, and integrations without billing permissions. This role is perfect for developers, data analysts, and campaign managers who need to do their jobs effectively without accidentally modifying subscription settings or accessing sensitive billing information. They can create QR codes, analyze performance data, and configure technical integrations while maintaining appropriate boundaries.

Viewer roles provide read-only access for stakeholders who need campaign visibility without editing capabilities. This role works brilliantly for clients who want to monitor their campaign performance, executives who need strategic oversight, or external partners who require reporting access. Viewers can see analytics, review campaign configurations, and understand performance trends without the ability to modify anything that might disrupt active campaigns.

Subscription and billing management

Workspaces handle subscription management through integrated Stripe billing that supports multiple pricing models designed to grow with your needs. Free forever plans provide basic functionality with permanent limits on QR codes, team members, and integrations. These limits are generous enough for small projects and testing but intentionally constrained to encourage upgrading as your marketing efforts scale.

Pro subscriptions use monthly billing with increased quotas and advanced features that transform how teams collaborate and analyze campaign performance. The predictable monthly cost makes budget planning straightforward while dramatically expanding your capacity for QR code creation, team collaboration, and technical integrations.

Enterprise plans implement usage-based metered billing that scales with your actual consumption rather than arbitrary limits. This approach works particularly well for large organizations with unpredictable campaign volumes or seasonal variations in marketing activity. You pay for what you use without worrying about hitting artificial ceilings during peak periods.

Settings and configuration

Workspace settings control fundamental operational parameters that affect how your entire team experiences the platform. Timezone configuration determines when monthly usage cycles reset and affects analytics time displays, ensuring your team sees data aligned with your business operations rather than arbitrary UTC timestamps.

Country settings influence localization and billing tax calculations, making international operations smoother and ensuring compliance with local regulations. Security policies like multi-factor authentication enforcement can be applied workspace-wide, providing consistent security standards regardless of individual team member preferences.

Default link behaviors create inherited settings for new QR codes and campaigns, reducing setup time and ensuring consistency across your marketing initiatives. When someone creates a new QR code, these defaults provide sensible starting points while still allowing customization for specific campaign needs.

Workspace creation and setup

Setting up a new workspace involves several important decisions that influence your long-term experience with the platform. The process is designed to be straightforward while ensuring you establish the right foundation for team collaboration and campaign management.

Initial workspace configuration

During workspace creation, you'll configure essential parameters that shape how your team experiences the platform. The workspace name becomes how your team identifies the workspace internally and in communications, so choosing something clear and memorable helps with long-term organization. Timezone selection proves critical for usage cycle management and analytics accuracy, ensuring your data displays align with your business operations rather than confusing UTC timestamps.

Country specification affects billing, tax calculations, and compliance requirements, making this setting particularly important for international organizations or those operating across multiple jurisdictions. These foundational settings can be modified later, but choosing appropriate values initially prevents confusion as your team grows and begins relying on the workspace for daily operations.

Verification and activation

New workspaces require email verification to activate full functionality. This process ensures workspace ownership authenticity and enables secure team collaboration features while protecting against unauthorized workspace creation. Unverified workspaces have limited capabilities until the verification process completes, but this restriction exists solely to maintain security standards.

The verification system strikes a balance between security and accessibility, protecting against abuse while ensuring legitimate users can access platform features immediately after completing the verification steps. Once verified, your workspace gains full functionality and you can begin inviting team members and creating campaigns.

Team collaboration workflows

Effective workspace collaboration depends on clear communication patterns and appropriate access controls that enable productivity without compromising security. The goal is creating an environment where team members can contribute effectively while maintaining appropriate boundaries around sensitive operations like billing and configuration management.

Member invitation and onboarding

Adding team members involves sending email invitations with specific role assignments that match each person's responsibilities and required access level. The invitation system ensures new team members understand their permissions from their first login while maintaining security through email verification requirements.

Role-based invitations allow you to specify exact permissions during the invitation process, eliminating confusion about what new team members can and cannot access. Email verification ensures only intended recipients gain workspace access, while automatic workspace linking streamlines the onboarding experience by connecting verified team members directly to the appropriate workspace environment.

This structured approach prevents the common problems that arise when team members discover they can't access needed features or accidentally access sensitive areas they shouldn't see. Clear role assignment from the beginning creates smoother collaboration and reduces the need for permission adjustments later.

Permission management and access control

The workspace permission system balances flexibility with security through granular access controls that can evolve as team roles change over time. Dashboard access allows team members to view campaign performance and analytics data, which most team members need for their daily work. Billing permissions enable subscription management and payment oversight, which typically only administrators should access.

Member management capabilities let designated team members invite new people and modify existing permissions, while support access ensures team members can submit tickets and access help resources when needed. Tech permissions cover integration configuration, webhook setup, and other advanced features that technical team members require but general users don't need.

These permissions can be adjusted as team roles evolve, ensuring access remains appropriate for each member's responsibilities without requiring complete account recreation or complex migration processes.

Cross-team collaboration patterns

Successful workspace collaboration often involves establishing clear patterns for common scenarios that leverage each team member's expertise effectively. Marketing teams frequently develop workflows where designers create QR codes using standardized templates, marketers configure campaigns and visitor tracking, and analysts review performance data to optimize future initiatives.

"The best workspaces develop consistent patterns for campaign review, approval workflows, and performance analysis that leverage each team member's expertise effectively."

These collaboration patterns emerge naturally when workspace roles align with team responsibilities and organizational structure. The key is establishing consistent processes that everyone understands while maintaining enough flexibility to accommodate different campaign types and requirements.

Advanced workspace management

As your workspace grows, advanced management features become crucial for maintaining organization and efficiency. The platform provides sophisticated tools for monitoring usage, optimizing performance, and scaling operations as your team and campaign volume expand.

Usage monitoring and optimization

Workspaces provide comprehensive usage tracking across all platform features, enabling proactive management and helping predict when plan upgrades might be necessary. QR code creation monitoring helps you understand monthly quota consumption and identify peak creation periods that might indicate seasonal patterns or campaign clustering.

API consumption tracking reveals integration usage patterns and optimization opportunities, particularly valuable for technical teams building custom automation or connecting Linkbreakers with other business systems. Team member utilization insights show who's actively using the workspace and how different roles engage with various platform features.

Storage consumption monitoring tracks data usage for analytics and campaign assets, helping you understand how your workspace grows over time and whether storage-related plan considerations might become relevant as your campaign history accumulates.

Multi-workspace strategies

Organizations with complex structures sometimes benefit from multiple workspace strategies that balance organizational needs with collaboration efficiency. Client separation involves agencies creating dedicated workspaces for each client, ensuring complete data isolation and simplified billing while maintaining clear boundaries between different client relationships.

Brand segmentation helps large companies separate different product lines or regions, enabling focused campaign management while maintaining corporate oversight and shared learning across divisions. Environment isolation maintains separate workspaces for testing and production campaigns, protecting live campaigns from experimental activities while enabling thorough testing of new approaches.

Team organization creates focused workspaces for different functional teams, though this approach requires careful consideration of collaboration needs and data sharing requirements across organizational boundaries.

Integration and API access

Workspaces serve as the scope for API integration and webhook configuration, ensuring all programmatic access operates within appropriate boundaries while maintaining security and organizational separation. API tokens and webhook configurations belong to specific workspaces, enabling technical teams to build sophisticated automation while preserving organizational separation.

This scoped approach means integrations can access appropriate data for their workspace context without accidentally affecting other organizations or accessing data they shouldn't see. The workspace boundary creates a natural security perimeter for all technical integrations and custom development work.

Security and data protection

Workspace security operates through multiple layers of protection designed to safeguard your campaigns and data while enabling confident collaboration across your team. The security model balances accessibility with protection, ensuring team members can work effectively while maintaining appropriate boundaries.

Multi-factor authentication enforcement

Workspace administrators can require multi-factor authentication for all team members, creating a security policy that applies workspace-wide and ensures consistent security practices regardless of individual preferences. This capability becomes particularly important for workspaces handling sensitive campaigns or operating in regulated industries where additional security measures are required by compliance frameworks or organizational policies.

The MFA enforcement system works transparently once configured, requiring team members to complete additional authentication steps during login while maintaining smooth day-to-day operations. This approach protects against credential compromise while preserving team productivity and collaboration effectiveness.

Data isolation and privacy

Each workspace operates as a completely isolated environment with no data sharing between workspaces, ensuring your campaigns, analytics, team member information, and configuration settings remain private to your workspace regardless of platform scale. This isolation extends comprehensively to all platform features including analytics data, campaign performance, and team member activities.

The isolation architecture means no other workspace can access your data, even accidentally, creating clear security boundaries that prevent cross-organization data exposure. This design particularly benefits agencies managing multiple clients or enterprises with strict data separation requirements between different business units or geographic regions.

Access logging and audit trails

The platform maintains comprehensive logs of workspace activities for security and compliance purposes, tracking member actions, permission changes, and system events without exposing sensitive campaign data. These logs provide visibility into workspace activities while protecting the privacy of campaign details and visitor information.

Audit capabilities become especially valuable for enterprises requiring detailed activity tracking for compliance or security review processes, enabling organizations to demonstrate appropriate data handling and access controls to regulators or security auditors.

Workspace lifecycle management

Understanding workspace lifecycle helps with long-term planning and ensures smooth operations as your needs evolve. The platform is designed to grow with your organization, accommodating everything from initial experimentation through enterprise-scale operations without requiring disruptive migrations or architecture changes.

Subscription lifecycle integration

Workspace subscriptions integrate seamlessly with usage cycles that align with your workspace timezone, ensuring monthly limits reset automatically and usage tracking provides clear visibility into consumption patterns throughout each billing cycle. This integration creates predictable billing that aligns with your business operations rather than arbitrary calendar dates.

The timezone-aligned approach helps teams plan campaign launches around usage cycle timing, enabling strategic resource allocation that maximizes plan value while avoiding unexpected quota exhaustion during critical campaign periods. Understanding when your usage cycle resets becomes particularly valuable for organizations with seasonal campaign patterns or periodic high-volume initiatives.

Growth and scaling considerations

As workspaces grow, several scaling considerations become important for maintaining operational efficiency and avoiding unexpected constraints. Team size management involves understanding when team member limits might become constraints and planning upgrade timing to accommodate organizational growth without disrupting collaboration workflows.

Usage pattern evolution requires monitoring how campaign volume and complexity change over time, helping predict when current plan limits might become insufficient for your expanding marketing initiatives. Integration complexity planning becomes crucial as technical teams build more sophisticated automation and webhook requirements that might strain current API quotas.

Data growth preparation involves anticipating larger analytics datasets and longer retention needs as your campaign history accumulates and your analysis requirements become more sophisticated. Proactive planning around these factors prevents unexpected limitations during critical campaign periods and ensures smooth scaling as your organization grows.

Programmatic workspace management

Technical teams can leverage the Linkbreakers API for programmatic workspace management, enabling sophisticated automation and integration scenarios that align workspace operations with existing organizational tools and processes. This programmatic approach becomes particularly valuable for organizations with complex operational requirements or standardized deployment procedures.

API-driven configuration

Many workspace management tasks can be automated through API endpoints, enabling programmatic team member invitation and permission adjustment that integrates with HR systems or organizational directories. Usage monitoring through API access provides detailed statistics and consumption pattern tracking that can feed into capacity planning systems or billing reconciliation processes.

Settings configuration management through automated deployment pipelines ensures workspace configurations remain consistent across different environments or organizational standards. Integration setup automation allows technical teams to configure webhooks and API access as part of standardized technical onboarding processes, reducing manual configuration overhead and ensuring consistent integration patterns.

Automated compliance and governance

API access enables automated compliance monitoring and governance workflows that ensure workspace configurations remain aligned with organizational policies without requiring constant manual oversight. Technical teams can build monitoring systems that verify security settings, track usage patterns, and ensure workspace configurations meet internal standards through automated auditing processes.

These automated governance capabilities become particularly valuable for enterprises with strict compliance requirements or organizations managing multiple workspaces across different teams or clients. The ability to programmatically verify and maintain configuration standards reduces compliance overhead while ensuring consistent security and operational practices.

Frequently Asked Questions

How many workspaces can I create?

Each account can create multiple workspaces, but each workspace requires separate subscription management and team member limits apply individually to each workspace.

Can I move QR codes between workspaces?

QR codes cannot be moved between workspaces due to security and billing isolation. However, you can recreate similar campaigns in different workspaces using templates and bulk creation tools.

What happens to my workspace if I cancel my subscription?

Workspaces revert to free plan limitations when subscriptions are cancelled. Existing campaigns continue working, but creation limits apply and some advanced features become unavailable.

Can I merge multiple workspaces together?

Workspaces cannot be merged due to data isolation requirements. Consider your organizational structure carefully when creating multiple workspaces to avoid future consolidation needs.

How do I transfer workspace ownership to another team member?

Workspace ownership can be transferred through support requests. The new owner must have an existing account and accept the ownership transfer.

What's the difference between workspace roles?

Admin roles have full access including billing and member management. Tech roles have complete campaign access without billing permissions. Viewer roles provide read-only access to campaigns and analytics.

Can I customize workspace settings for different team members?

Workspace settings apply uniformly to all members. Role-based permissions control what features members can access, but settings like timezone and security policies affect everyone equally.

How does workspace billing work with team members?

Team member limits are based on workspace subscription level. Adding members beyond plan limits requires upgrading the workspace subscription, which applies to all members.

Can I use the same email address in multiple workspaces?

Yes, the same email address can be a member of multiple workspaces with different roles in each workspace. Each workspace membership is independent.

What data can I export from my workspace?

Workspace data including campaigns, analytics, and team member information can be exported through the dashboard or API. Export capabilities vary by subscription level and data type.