What are events in Linkbreakers?

Events in Linkbreakers capture every meaningful interaction with your QR codes and campaigns. Learn how events work, what data they capture, and how to leverage event analytics for campaign optimization and visitor understanding.

Overview
Last updatedOctober 13, 2025

Every QR code scan tells a story. Someone pulled out their phone, pointed it at your code, and decided your campaign was worth their attention. Events in Linkbreakers capture these moments of engagement, transforming anonymous scans into detailed interaction records that reveal who engaged, when they engaged, and how they moved through your campaigns.

Understanding events as interaction records

Events represent individual instances of engagement with your campaigns. While visitors represent the people behind multiple interactions, events capture the specific moments when those people chose to engage with your QR codes, forms, and campaign workflows.

Each event serves as a digital breadcrumb in your visitor's journey. A single visitor might generate dozens of events across multiple campaigns, devices, and time periods. These individual event records aggregate into comprehensive visitor profiles while maintaining granular detail about specific interaction contexts and outcomes.

The event system captures both technical details necessary for campaign functionality and business intelligence that reveals campaign effectiveness. Technical data includes device information, network details, and system performance metrics. Business intelligence covers engagement quality, conversion tracking, and behavioral signals that indicate visitor interest and qualification levels.

This dual-purpose approach ensures events serve immediate operational needs while building comprehensive datasets that support sophisticated analysis, predictive modeling, and long-term strategic planning. Events provide the foundation for all Linkbreakers analytics while enabling real-time monitoring and automated response to visitor engagement patterns.

Types of events in the system

Linkbreakers tracks multiple event types that capture different aspects of visitor interaction with your campaigns and marketing infrastructure.

Scan events: The foundation of engagement

Scan events occur every time someone uses a QR code scanner to interact with your campaigns. These fundamental events capture the initial moment of engagement when visitors transition from passive exposure to active interaction with your marketing materials.

Each scan event records comprehensive context including the specific QR code accessed, the device used for scanning, geographic location, timestamp, and technical performance metrics. This information reveals not just that scanning occurred, but provides context about how, when, and where engagement happened.

Scan events include success indicators that show whether QR codes functioned properly, redirect performance metrics that reveal user experience quality, and error conditions that might indicate technical issues requiring attention. This operational intelligence ensures campaign reliability while building analytics datasets.

Network analysis within scan events captures connection quality, loading times, and technical performance that affects visitor experience. Poor performance metrics might indicate optimization opportunities or technical issues that could reduce campaign effectiveness if not addressed promptly.

Workflow interaction events

Interactive campaigns involving forms, password protection, or multi-step workflows generate specific events for each interaction point, providing granular visibility into visitor behavior patterns and engagement progression.

Form events capture field-level interactions including form views, field completions, validation errors, and submission outcomes. This detailed tracking reveals which fields cause abandonment, how long visitors spend completing forms, and what information they're willing to provide in exchange for access or value.

Navigation events track progression through multi-step workflows, revealing where visitors advance successfully and where they abandon the process. Understanding flow progression helps optimize campaign design and identify friction points that reduce conversion effectiveness.

Authentication events record password entry attempts, success rates, and abandonment patterns for protected content, providing insights into access control effectiveness and visitor persistence when faced with additional requirements.

Content interaction events monitor how visitors engage with delivered content, including time spent viewing, download activities, and onward navigation patterns that indicate content quality and relevance.

Conversion and goal completion events

Conversion events represent high-value visitor actions that align with campaign objectives and business goals. These events capture moments when visitors transition from engagement to desired outcomes, enabling measurement of campaign effectiveness and return on investment.

Lead generation events fire when visitors provide contact information, qualify for sales follow-up, or meet other criteria that indicate potential business value. These events trigger marketing automation, sales notifications, and customer relationship management processes.

Content engagement events track valuable interactions like document downloads, video completion, or detailed content consumption that indicates serious interest and qualification for more intensive marketing or sales engagement.

Goal achievement events monitor completion of specific campaign objectives whether that's newsletter signups, survey completion, event registration, or other defined success metrics that align with business outcomes.

Revenue attribution events connect visitor engagement with eventual purchase decisions, enabling sophisticated attribution analysis that reveals how QR code campaigns contribute to business results over extended time periods.

Technical and system events

System events capture operational information about campaign performance, technical reliability, and platform health that supports campaign optimization and troubleshooting efforts.

Performance monitoring events track QR code loading times, redirect success rates, and technical metrics that affect visitor experience and campaign reliability. These events help identify technical issues before they significantly impact campaign performance.

Error and exception events capture technical failures, invalid requests, and system issues that might indicate problems requiring attention. Monitoring these events helps maintain campaign reliability and visitor experience quality.

Security and access events record authentication attempts, unauthorized access attempts, and security-related activities that support workspace protection and compliance with security policies and privacy regulations.

Integration events monitor webhook deliveries, API usage, and external system interactions that support marketing automation and business intelligence integration while identifying potential connectivity or performance issues.

Event data structure and attributes

Each event contains comprehensive information organized into logical categories that support different analysis needs and integration requirements.

Core identification and timing

Every event includes fundamental identification and timing information that enables correlation with other events and visitor activities across extended time periods and multiple campaign touchpoints.

Event identifiers provide unique references for individual events while linking to related visitor profiles, campaigns, and workflow steps. These identifiers support data export, API integration, and correlation analysis across different timeframes and campaign contexts.

Timestamp precision captures exact occurrence timing with timezone information and high precision that enables detailed analysis of visitor behavior patterns, campaign performance variations, and system performance metrics.

Session correlation connects events occurring within related timeframes and interaction sequences, enabling understanding of visitor journey patterns and multi-step engagement analysis that reveals how campaigns work together to drive outcomes.

Campaign attribution links events to specific QR codes, campaigns, and tags that enable performance analysis and optimization across different campaign types and marketing initiatives.

Device and technical context

Technical information captured with each event provides context about how visitors access campaigns and what factors might influence their experience and engagement patterns.

Device fingerprinting analyzes browser characteristics, screen resolution, operating system details, and hardware capabilities that help identify unique devices and understand audience technology preferences and constraints.

Network information includes connection type, speed indicators, and service provider details that reveal how visitors access campaigns and what technical limitations might affect their experience and engagement quality.

Geographic context captures location information through IP analysis while respecting privacy boundaries, providing insights into campaign reach, audience distribution, and regional performance variations.

Performance metrics record loading times, redirect success rates, and technical quality indicators that reveal user experience quality and identify optimization opportunities for campaign reliability and effectiveness.

Interaction depth and engagement quality

Beyond basic occurrence tracking, events capture engagement quality signals that reveal how meaningful interactions actually are and what they indicate about visitor interest and qualification levels.

Engagement duration measures time spent on various campaign elements, from initial QR code processing through content consumption and workflow completion. This timing data reveals which campaigns capture sustained attention versus quick interactions.

Interaction complexity tracks progression through multi-step processes, form completion rates, and workflow advancement that indicates visitor commitment and interest levels rather than casual browsing behavior.

Content consumption patterns monitor how visitors engage with delivered content including reading time, download activities, and onward navigation that reveals content quality and relevance to visitor needs and interests.

Behavioral signals capture micro-interactions like mouse movements, scroll patterns, and engagement indicators that reveal visitor attention and interest levels even when they don't complete formal conversion actions.

Event analytics and insights

Raw event data becomes valuable through analysis that reveals patterns, trends, and optimization opportunities that inform campaign improvement and strategic planning decisions.

Real-time monitoring and alerts

Event streams enable immediate visibility into campaign performance and visitor engagement patterns that support operational monitoring and rapid response to issues or opportunities.

Performance dashboards provide live visibility into scan rates, conversion metrics, and technical performance that helps teams monitor campaign health and identify issues before they significantly impact results.

Threshold alerts notify teams when events indicate exceptional performance, technical problems, or unusual patterns that require investigation or immediate response to capitalize on opportunities or address issues.

Trend detection identifies gradual changes in event patterns that might indicate seasonal variations, campaign fatigue, or emerging optimization opportunities that require strategic response rather than immediate intervention.

Anomaly identification flags unusual event patterns that might indicate technical issues, security concerns, or unexpected campaign performance changes that require investigation and potentially immediate response.

Historical analysis and trend identification

Long-term event analysis reveals patterns and insights that inform strategic planning and campaign optimization based on comprehensive understanding of visitor behavior and campaign performance over time.

Seasonal pattern analysis identifies recurring engagement cycles that align with business rhythms, holidays, or industry-specific events, enabling campaign timing optimization and resource planning that aligns with natural audience engagement patterns.

Campaign lifecycle tracking monitors how event patterns change as campaigns mature, revealing optimal campaign duration, refresh timing, and lifecycle management strategies that maintain engagement effectiveness over extended periods.

Audience behavior evolution tracks how visitor engagement patterns change over time, revealing audience development trends and optimization opportunities that support long-term relationship building and campaign effectiveness.

Performance benchmarking compares event patterns across different campaigns, time periods, and audience segments to identify best practices and optimization opportunities that can be applied across marketing initiatives.

Cohort and segmentation analysis

Event data enables sophisticated audience analysis that reveals distinct visitor segments with different engagement patterns, preferences, and optimization requirements.

Engagement level cohorts group visitors based on event frequency, depth, and quality metrics that reveal high-value segments worth targeted optimization and personalized engagement strategies.

Geographic segment analysis identifies regional differences in event patterns that inform localization strategies, market expansion planning, and region-specific campaign optimization approaches.

Device preference segments reveal how different device types and technical contexts influence engagement patterns, supporting campaign optimization for different audience technology preferences and constraints.

Behavioral journey analysis tracks how different visitor segments progress through campaigns and workflows, identifying successful patterns and optimization opportunities for different audience characteristics and engagement preferences.

Event-driven automation and integration

Events serve as triggers for automated systems that respond to visitor engagement in real-time, enabling sophisticated marketing automation and business process integration.

Marketing automation triggers

Event-based triggers enable immediate response to visitor engagement patterns rather than delayed batch processing that might miss immediate opportunity windows.

Qualification automation monitors event patterns that indicate visitor qualification levels, automatically triggering sales notifications, CRM updates, and personalized follow-up sequences when visitors demonstrate high interest or meet qualification criteria.

Personalization engines leverage event histories to customize content delivery, campaign messaging, and user experience based on demonstrated preferences and engagement patterns rather than generic demographic assumptions.

Re-engagement campaigns monitor event timing and engagement gaps to automatically trigger retention campaigns for visitors who haven't engaged recently or who demonstrated interest but didn't complete desired actions.

Cross-campaign optimization analyzes event patterns across multiple campaigns to identify visitors who might benefit from exposure to related campaigns or alternative engagement opportunities based on demonstrated interests.

CRM and business system integration

Events provide rich data streams for customer relationship management and business intelligence systems that leverage campaign engagement data for broader organizational processes.

Lead management integration automatically creates CRM records and updates contact information based on event data, ensuring sales teams have immediate access to engagement context and behavioral intelligence that informs follow-up strategies.

Customer journey tracking connects event data with broader customer lifecycle systems, enabling understanding of how campaign engagement contributes to long-term customer relationships and business value creation.

Attribution analysis links event sequences with revenue outcomes and business results, providing comprehensive marketing attribution that reveals how QR code campaigns contribute to organizational success across extended time periods.

Business intelligence feeds provide event data to analytical systems that combine campaign engagement with broader business metrics for strategic planning, budget allocation, and performance optimization across marketing portfolios.

Webhook and API automation

Real-time event delivery through webhooks and API access enables custom automation and integration scenarios that connect campaign engagement with specialized business processes and technical systems.

Real-time notifications deliver immediate event information to external systems that can respond to visitor engagement as it occurs rather than through delayed batch processing that might miss immediate opportunities.

Custom trigger logic enables organizations to build specialized automation that responds to specific event combinations or patterns that align with unique business processes and optimization strategies.

Data pipeline integration provides event streams for data warehouses, analytics platforms, and machine learning systems that require comprehensive datasets for sophisticated analysis and predictive modeling.

Third-party integration connects event data with specialized marketing, analytics, and business systems through flexible API access that supports diverse technical architectures and integration requirements.

Event optimization strategies

Maximizing event value requires strategic approaches to event generation, analysis, and optimization that align event tracking with business objectives and campaign goals.

Event design and tracking strategy

Effective event utilization starts with thoughtful campaign design that generates meaningful events while respecting visitor experience and privacy considerations.

Meaningful event definition focuses tracking on interactions that provide business value and analytical insight rather than comprehensive activity monitoring that might overwhelm analysis capabilities or raise privacy concerns.

Event taxonomy development establishes consistent event naming and categorization that supports analysis across different campaigns and time periods while enabling meaningful comparison and trend identification.

Privacy-conscious implementation balances comprehensive event tracking with visitor privacy protection through consent management, data minimization, and retention policies that respect visitor preferences while enabling necessary business intelligence.

Performance impact consideration ensures event tracking doesn't negatively affect QR code performance, user experience, or campaign reliability while providing necessary data for optimization and business intelligence purposes.

Analysis workflow optimization

Converting event data into actionable insights requires systematic analysis approaches that identify optimization opportunities and measure improvement effectiveness over time.

Real-time monitoring setup establishes dashboards and alert systems that provide immediate visibility into event patterns while filtering noise and focusing attention on actionable insights and opportunities.

Historical analysis processes develop regular review cycles that identify trends, patterns, and optimization opportunities through systematic examination of event data across different timeframes and campaign contexts.

Comparative analysis frameworks enable meaningful comparison of event patterns across campaigns, audience segments, and time periods to identify best practices and optimization opportunities that can be applied broadly.

Predictive model development leverages event datasets to build predictive systems that anticipate visitor behavior, optimize campaign timing, and identify high-value engagement opportunities before they become obvious through traditional analytics.

Frequently Asked Questions

What's the difference between events and visitors in Linkbreakers?

Events are individual interaction records (like QR code scans), while visitors are people profiles that aggregate multiple events. One visitor typically generates many events across their engagement journey with your campaigns.

How long does Linkbreakers store event data?

Event data retention depends on your subscription level and workspace settings, typically ranging from months to years. Historical data supports trend analysis and long-term campaign optimization while respecting applicable privacy regulations.

Can I export event data for external analysis?

Yes, event data can be exported through the dashboard or accessed programmatically through the API for integration with business intelligence systems, CRM platforms, and custom analysis tools.

What happens if someone scans a QR code multiple times?

Each scan generates a separate event record, but these events are linked to the same visitor profile. Multiple scans provide insights into visitor interest levels and engagement patterns rather than just single interactions.

How do events handle privacy and GDPR compliance?

Event data collection respects privacy settings, consent management, and data protection policies configured in your workspace. Personal identification requires explicit visitor consent through forms or authentication systems.

Can I set up automated alerts based on specific event patterns?

Yes, you can configure monitoring and alerting systems that respond to specific event patterns, threshold violations, or unusual activity that might indicate opportunities or issues requiring attention.

How do events work with workflow steps and form submissions?

Each workflow interaction generates specific events, providing granular visibility into visitor progression, form completion patterns, and abandonment points that help optimize campaign design and conversion rates.

What technical information do events capture about visitor devices?

Events capture device characteristics like browser type, operating system, screen resolution, and network information while respecting privacy boundaries. This technical data helps optimize campaigns for different device types and technical constraints.

How do events support marketing automation and CRM integration?

Events serve as triggers for automated marketing workflows and CRM updates, enabling immediate response to visitor engagement patterns and qualification events that indicate business opportunity.

Can I customize what events are tracked for different campaigns?

Event tracking operates at the platform level for consistency, but you can use campaign design, workflow configuration, and tagging strategies to influence what events are generated and how they're categorized for analysis.